Plan ahead with planned equipment maintenance
How PEM reduces risk and cost in the healthcare industry
By Cummins Inc., Global Power Technology Leader
Our bodies and minds don’t follow a close of business. Twenty-four hours a day, we beat, pump, and transmit, synapses firing and cells metabolizing to keep us alive—day, night and everything in between. So, it’s no wonder that a body’s needs don’t always conform to normal operating hours.
Healthcare facilities like emergency rooms and specialized urgent care and walk-in clinics have a responsibility to provide treatment whenever it is needed—and when a person’s health is on the line, downtime can be dangerous.
Cummins Planned Equipment Maintenance is a proactive maintenance plan designed to ensure a facility’s power generation equipment continues to function as it should, minimizing unexpected expenses while providing reliable backup power in the event of an outage today, tonight and tomorrow.
We know every facility has its unique set of needs. We tailor Planned Equipment Maintenance to meet those specific needs, so what you get is never one-size-fits-all. Whether you have a team of dedicated in-house engineers or just a small staff of healthcare specialists, we can design a plan to regularly assess and optimize your equipment, keeping you covered for the long haul as your technology continues to progress, and with it, your power demand.
We know, too, that the safety of your patients is paramount. Or, as Corey G. Bryant, Solution Sales Director for the Southern Region, says, in a life safety application, "responsiveness is everything."
We design all Cummins Power Generation equipment with this maxim in mind, helping healthcare facilities minimize the risks associated with unexpected outages by providing the critical backup power necessary to maintain the standard of care at the moment of interruption. As a preventative program intended to ensure the correct and timely function of that equipment, Planned Equipment Maintenance plays a crucial role in this mission.
Servicing your equipment in advance, rather than reacting to abnormalities, ensures that equipment is always ready and primed to respond at a moment's notice, giving you peace of mind knowing that your power and your patients are protected against interruptions, your facility against legal liabilities and your equipment against unexpected malfunction—or worse.
Phillip Hull, Vice President of Commercial Whole Goods Sales, knows this well.
"When I think about healthcare, I think about downtime. It's typically not short stints, right? When there's a true problem, like engine failure due to a lack of maintenance. It tends to be more catastrophic. All of us who have owned vehicles—if we didn't maintain our vehicle, when we have an engine problem, we're typically losing a car for multiple weeks at a time. It's not just tow it into the car dealership and then right back out. The same happens with a generator set sitting at a hospital."
Unlike other programs, with Cummins Planned Equipment Maintenance, Hull says, "when you do have downtime, it's limited and planned."
Planning your equipment maintenance is one of the best ways to prevent small problems from becoming larger issues. Catching a minor malfunction when it starts—or even before—can prevent substantial downtime down the road and protect you against the mounting cost of more complex repairs.
"That's a two-fold, right?" Bryant explains, expanding Hull's automotive metaphor. "That's a risk and a cost perspective that you're eliminating there. I think about it from a car perspective. Extending the life of the equipment—they're able to hold on to it for a little bit longer."
Having your maintenance performed on schedule at vital, custom intervals does extend the lifespan of your power generation equipment. Instead of an ongoing cycle of problem, repair, recovery, your equipment performs with maximum efficiency from the start, functioning cleanly and safely day after day and minimizing the potential for cascading malfunctions.
But things do happen. That’s why we offer 24/7 response in the event of an equipment emergency. Our extensive service network includes more than 3,300 qualified technicians across 175 North American locations, so your maintenance needs are always covered—whenever and wherever.
We work with you to perform the services you need at your convenience. Minor inspections and repairs can be done at any time with minimal to no disruption. Larger repairs and annual services can be performed after hours, when traffic is down and critical procedures are rare. Planned Equipment Maintenance is designed to work for you—not against you, just like your power generation equipment.
Contact your Cummins Sales and Service representative to learn more about the benefits of customizable Planned Equipment Maintenance agreements for your business. Or visit https://www.cummins.com/en-na/parts-and-service/generators/planned-maintenance-program today.
Author Profiles
Cummins Inc., Global Power Technology Leader
Cummins Inc., a global power leader, is committed to powering a more prosperous world. Since 1919, we have delivered innovative solutions that move people, goods and economies forward. Our five business segments—Engine, Components, Distribution, Power Systems and Accelera™ by Cummins—offer a broad portfolio, including advanced diesel, electric and hybrid powertrains; integrated power generation systems; critical components such as aftertreatment, turbochargers, fuel systems, controls, transmissions, axles and brakes; and zero-emissions technologies like battery and electric powertrain systems. With a global footprint, deep technical expertise and an extensive service network, we deliver dependable, cutting-edge solutions tailored to our customers’ needs, supporting them through the energy transition with our Destination Zero strategy. We create value for customers, investors and employees and strengthen communities through our corporate responsibility global priorities: education, equity and environment. Headquartered in Columbus, Indiana, Cummins employs approximately 67,400 people worldwide and earned $2.8 billion on $33.7 billion in sales in 2025.
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