Tag

"Customer Service"

9 Articles

When Australian veteran Darren Schuback co-founded The Whiskey Project Group (TWPG) in 2019, his mission was clear: build the watercraft he wished he had during his time in service.

Despite a highly visible and impeccably presented fleet, McNaughts Transport of Finley, NSW, is the quintessential quiet achiever.

Dynes Transport celebrated its 50th anniversary in 2021, a proud family company that powers onwards as an industry leader, being much more than a standard logistics company.

A fleet of new Kenworths powered by Euro 6 Cummins X15 engines is the key to Sadleirs' efficient triple roadtrain operations in Western Australia.

The tools, which allow experts to remotely see what technicians see in the field, were created by the Cummins Care team in 2017, prior to the COVID-19 crisis, to support customers in hard-to-reach locations.

Cummins Care has developed a strategy to support customer inquiries different from the norm.

Cummins’ Connected Diagnostics™, a telematics feature enabling the company to communicate with its engines to recommend actions when a system fault occurs, has received a major customer service award.

The new Guidanz mobile app is making long processes faster by quickly assessing engine status.

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