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{"sheet":"Quality Alert","index":0,"n_rows":23,"n_cols":31,"rows_kept":23,"cut":false,"hidden":true,"merged":[[6,0,20,15],[6,18,20,33],[3,0,5,4],[2,0,2,5],[1,4,1,8],[1,12,1,21],[3,5,5,33],[0,0,0,33],[1,26,1,33],[2,26,2,33],[2,6,2,21],[1,22,1,25],[2,22,2,25],[24,0,24,1],[25,0,25,1],[26,0,26,1],[22,30,23,33],[22,9,23,26],[22,2,23,8],[22,0,23,1],[22,27,23,29],[25,9,25,26],[26,2,26,8],[25,2,25,8],[30,0,30,1],[31,0,31,1],[31,2,31,8],[30,2,30,8],[27,0,27,1],[28,0,28,1],[29,0,29,1],[29,2,29,8],[28,2,28,8],[27,2,27,8],[31,27,31,29],[26,9,26,26],[27,9,27,26],[28,9,28,26],[29,9,29,26],[26,27,26,29],[27,27,27,29],[28,27,28,29],[31,30,31,33],[30,27,30,29],[30,30,30,33],[24,2,24,8],[24,9,24,26],[29,27,29,29],[24,27,24,29],[25,27,25,29],[27,30,27,33],[28,30,28,33],[29,30,29,33],[24,30,24,33],[25,30,25,33],[26,30,26,33],[30,9,30,26],[31,9,31,26]]}
["QUALITY ALERT"]
["Tracking No.",null,null,null,null,null,null,null,null,"Issued by:",null,null,null,null,null,null,null,null,null,null,null,null,"Date Initiated:"]
["Part No/Family Affected",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Expiration Date:"]
["Concern Description"]
[]
[]
["Picture, sketch or description of good part",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Picture, sketch or description of bad part"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
["CONTAINMENT REQUIREMENTS"]
["No.",null,"Location or Process point",null,null,null,null,null,null,"Action Description",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Start Date / Time",null,null,"Responsibility"]

{"sheet":"SCAR","index":1,"n_rows":167,"n_cols":30,"rows_kept":167,"cut":false,"hidden":false,"merged":[[0,1,0,9],[3,15,3,17],[3,19,3,22],[5,19,5,23],[7,1,7,23],[8,1,8,23],[9,6,9,11],[9,18,9,23],[10,6,10,11],[10,13,10,17],[10,18,10,23],[12,1,12,5],[12,6,12,11],[12,13,12,17],[12,18,12,23],[14,1,14,3],[14,6,14,23],[16,1,16,5],[16,6,16,11],[16,13,16,17],[16,18,16,23],[18,1,18,5],[18,6,18,11],[18,13,18,16],[18,18,18,23],[20,1,20,5],[20,6,20,11],[21,6,21,23],[22,1,22,5],[22,6,24,11],[22,13,22,17],[22,18,24,23],[26,1,28,5],[26,6,28,23],[30,1,30,23],[31,1,31,5],[31,6,31,11],[31,13,31,17],[31,18,31,23],[32,6,32,11],[33,1,33,5],[33,6,33,11],[33,13,33,17],[33,18,33,23],[34,6,34,16],[35,1,35,5],[35,6,35,11],[35,13,35,17],[35,18,35,23],[36,6,36,15],[37,1,37,5],[37,6,39,23],[40,6,40,19],[41,1,41,23],[42,1,42,5],[42,6,42,13],[42,14,42,17],[42,18,42,23],[43,6,43,16],[44,1,44,5],[44,6,44,13],[44,14,44,17],[44,18,44,23],[46,1,46,23],[47,18,47,23],[48,1,48,5],[48,13,48,17],[48,18,48,23],[49,1,49,5],[50,1,51,23],[52,1,52,5],[52,6,52,10],[52,11,52,15],[52,16,52,20],[52,21,52,23],[53,1,54,23],[55,1,55,5],[55,6,55,10],[55,11,55,15],[55,16,55,20],[55,21,55,23],[56,1,56,23],[57,1,57,23],[58,1,58,5],[58,6,58,11],[58,16,58,23],[60,1,60,5],[60,6,61,23],[62,1,62,5],[62,6,62,10],[62,11,62,15],[62,16,62,20],[62,21,62,23],[63,1,63,23],[65,1,66,23],[68,1,69,23],[70,1,72,23],[73,1,74,23],[75,1,75,7],[75,8,75,11],[75,12,75,23],[76,1,76,9],[76,10,76,21],[76,22,76,23],[77,1,78,23],[79,1,79,5],[79,6,79,10],[79,11,79,15],[79,16,79,20],[79,21,79,23],[80,1,80,23],[81,1,82,23],[83,19,83,23],[84,13,84,18],[84,19,84,23],[85,1,85,11],[86,1,89,23],[91,1,91,12],[91,13,91,23],[92,1,95,23],[97,1,97,12],[97,13,97,23],[98,1,99,23],[100,6,100,10],[100,11,102,22],[101,1,101,5],[101,6,101,9],[103,1,103,23],[105,1,105,23],[106,7,106,12],[107,1,107,6],[107,7,107,12],[109,1,109,12],[109,13,109,23],[110,1,113,11],[110,13,113,23],[115,1,115,23],[116,1,116,23],[117,6,117,11],[118,1,118,5],[118,6,118,11],[120,1,120,12],[120,13,120,23],[121,1,124,11],[121,13,124,23],[126,1,126,23],[127,1,127,23],[129,18,129,23],[130,1,130,12],[130,13,130,17],[130,18,130,23],[131,1,134,23],[136,1,136,23],[137,1,137,23],[138,1,138,23],[139,1,142,23],[143,1,143,23],[144,1,144,23],[145,1,147,23],[149,18,149,23],[150,1,150,5],[150,6,150,11],[150,13,150,17],[150,18,150,23],[152,1,152,23],[166,1,166,4],[166,5,166,10],[166,11,166,15],[153,1,156,23],[158,1,158,23],[159,1,159,23],[161,1,161,23],[162,1,164,23],[165,5,165,9]]}
[null,"**********PRINTED VERSION IS UNCONTROLLED**********",null,null,null,null,null,null,null,null,null,null,null,null,null,"Location:",null,null,null,"Form Number:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Troy, Michigan",null,null,null,"RA-4901-D-090"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Issue Date:",null,null,null,"Revision Date:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"2009-01-16",null,null,null,{"$f":"'Revision History'!A17","v":"2024-09-26"}]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Issuing Function:",null,null,null,"Content Owner/Title:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Quality",null,null,null,"Global Quality Systems"]
[null,"Cummins Drivetrain & Braking Systems (CDBS)",null,null,null,null,null,null,null,null,null,"Supplier Corrective Action Report - SCAR"]
[null,"Refer to ENG-001.P01 for Engineering Export Control Methods and Defense Contracts Procedure\nRefer to P8.01.2 for Problem Solving and Tracking Procedure"]
[null,"Origination Information"]
[null,null,null,null,null,null,"Enter as MMM d, yyyy",null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Date Initiated:",null,null,null,null,null,null,null,null,null,null,null,"Last Data Update:"]
[]
[null,"Tracking Number:",null,null,null,null,null,null,null,null,null,null,null,"Content Owner:"]
[]
[null,"Location(s):"]
[]
[null,"D3 (Containment) Due:",null,null,null,null,null,null,null,null,null,null,null,"D0-D4 (Root Cause) Due:"]
[]
[null,"\"Completed\" Due Date:",null,null,null,null,null,null,null,null,null,null,null,"Safety Related\nCharacteristic?"]
[]
[null,"Repeat Issue?"]
[]
[null,"Initial Related NC Record:",null,null,null,null,null,null,null,null,null,null,null,"Additional Related NC's "]
[]
[]
[]
[null,"Reported Problem Description:"]
[]
[]
[]
[null,"Product Information"]
[null,"CDBS Part Number:",null,null,null,null,null,null,null,null,null,null,null,"Part Description: "]
[]
[null,"CDBS Rev Level:",null,null,null,null,null,null,null,null,null,null,null,"Customer Part Number: "]
[]
[null,"Rejected Quantity:",null,null,null,null,null,null,null,null,null,null,null,"Rejection Reason: "]
[]
[null,"Additional Information:  "]
[]
[]
[]
[null,"Supplier Information"]
[null,"Supplier Name:",null,null,null,null,null,null,null,null,null,null,null,null,"Supplier Contact:"]
[]
[null,"Supplier Contact Email:",null,null,null,null,null,null,null,null,null,null,null,null,"Phone Number:"]
[]
[null,"D0: Reported Problem"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"Date Reported"]
[null,"Problem Reported"]
[]
[]
[null,"Initial Containment"]
[]
[]
[]
[null,"D1 Section: Team"]
[null,"Use a Team Approach: The Team members names and contact info should be listed here."]
[null,"Champion:",null,null,null,null,null,null,null,null,null,null,null,"Team Leader:"]
[]
[null,"Team Members"]
[]
[]
[null,"D2: Problem Statement and Description"]
[null,"Problem Statement: \"What is wrong with what?\""]
[]
[]
[]
[null,"Problem Description: WHAT is the problem in comparison to a conforming part? WHY is it a problem? Explain the effect. WHEN was the problem discovered? WHERE? BY WHOM? HOW was it detected? HOW MANY defective parts have been detected? Exact quantities detected at the real place (could be by dates, if detected several times)"]
[]
[]
[]
[]
[null,"Please attach or embed pictures and/or drawings of a good part and a bad part - identify defect zone(s) with a red circle. Attach or embed object in tab(s)  \"Part Pictures\" or \"Drawings\" as applicable"]
[]
[null,"Are other part numbers affected?"]
[null,"Other Part #s Affected and Part Descriptions"]
[]
[]
[]
[null,"D3: Implement and Verify Containment (temporary fix)"]
[null,"Implement containment to control the situation and mitigate further negative effects of the problem. For example: segregation, selection, temporary actions in the process etc. Indicate Storage Location and related quantities for each. Examples: Our Dock (and quantity), In-transit (and quantity), Customer (and quantity), etc. Describe: Who, what, when, where, why and how containment was verified."]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"CDBS Containment Date"]
[null,"CDBS Containment Action"]
[]
[]
[]
[]
[]
[null,"Sorting results at each step of the flow"]
[]
[]
[]
[]
[]
[null,"What was learned from the sorting?"]
[]
[]
[null,null,null,null,null,null,"Enter as MMM d, yyyy",null,null,null,null,"Clean Point: Date interim containment was completed and conforming product was shipped to customer."]
[null,"Clean Point Date"]
[]
[null,"D4: Root Cause"]
[null,"Identify the possible causes of the problem for both \"Occurrence\" and \"Non detection (Escape)\"."]
[null,"Recommendations: Determine \"True Root Cause\" of the problem using the 5 Why’s. Reproduce the defect to confirm \"True Root Cause\"."]
[null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Root Cause Completion Date:"]
[]
[null,"Root Cause - Occurrence:",null,null,null,null,null,null,null,null,null,null,null,"Root Cause - Non detection (Escape):"]
[]
[]
[]
[]
[]
[null,"D5: Choose and Verify Permanent Corrections"]
[null,"Develop Permanent Solution(s) that address each Root Cause. Verify and test the Permanent Solution(s). Describe: Who, what, when, where, why and how the \"Permanent Corrective Action\" was verified."]
[null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"PCA Completion Date:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"`"]
[null,"Permanent Corrective Action - Occurrence:",null,null,null,null,null,null,null,null,null,null,null,"Permanent Corrective Action - Non detection (Escape) :"]
[]
[]
[]
[]
[]
[null,"D6: Implement and Validate Corrective Actions"]
[null,"Validate Permanent Corrective Action / Solution(s) - prove that the chosen solution is effective."]
[null,"Provide real data from the shop floor/field proving that the problem has disappeared"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Implemented Corrective Action",null,null,null,null,null,null,null,null,null,null,null,"PCA Implemented on"]
[]
[]
[]
[]
[]
[null,"D7: Preventive Actions"]
[null,"Prevent Recurrence: Action to prevent recurrence of the problem at the problem site and across the organization"]
[]
[]
[]
[]
[]
[null,"Consider the following in the above description for Prevention Actions and in Systemic Prevention Recommendations below:\nIdentify Document(s) Updated : i.e. PFMEA, control plan, work instructions, maintenance plan, procedures, etc., Describe Who, What, When, Where, Why and How the document(s) were updated."]
[null,"Systemic Prevention Recommendations"]
[]
[]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Responsibility:",null,null,null,null,null,null,null,null,null,null,null,"Date Implemented:"]
[]
[null,"Holistic View/Generalization (Can this problem occur on similar product and/or similar line?)"]
[]
[]
[]
[]
[]
[null,"D8: Team/ Individual Recognition & Approval"]
[null,"Recognize Contributions - Opportunity to reinforce the 8D Process"]
[]
[null,"Team Recognition"]
[]
[]
[]
[null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Completion Date:"]

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[null,"**********PRINTED VERSION IS UNCONTROLLED**********",null,null,null,null,null,null,null,null,null,null,null,null,null,"Location:",null,null,null,"Form Number:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Troy, Michigan",null,null,null,"RA-4901-D-090"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Issue Date:",null,null,null,"Revision Date:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"2009-01-16",null,null,null,{"$f":"'Revision History'!A17","v":"2024-09-26"}]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Issuing Function:",null,null,null,"Content Owner/Title:"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Quality",null,null,null,"Global Quality Systems",null,null,null,null,null,null,null,null,null,null,"`"]
[null,"Cummins Drivetrain & Braking Systems (CDBS)",null,null,null,null,null,null,null,null,null,"Corrective Action Preventive Action - CAPA"]
[null,"Refer to ENG-001.P01 for Engineering Export Control Methods and Defense Contracts Procedure\nRefer to P8.01.2 for Problem Solving and Tracking Procedure"]
[null,"Origination Information"]
[null,null,null,null,null,null,"Enter as MMM d, yyyy",null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Date Initiated:",null,null,null,null,null,null,null,null,null,null,null,"Last Data Update:"]
[]
[null,"Tracking Number:",null,null,null,null,null,null,null,null,null,null,null,"Content Owner:"]
[]
[null,"Location(s):"]
[]
[null,"D3 (Containment) Due:",null,null,null,null,null,null,null,null,null,null,null,"D0-D4 (Root Cause) Due:"]
[]
[null,"\"Completed\" Due Date:",null,null,null,null,null,null,null,null,null,null,null,"Safety Related\nCharacteristic?"]
[]
[null,"Repeat Issue?"]
[]
[null,"Initial Related NC Record:",null,null,null,null,null,null,null,null,null,null,null,"Additional Related NC's "]
[]
[]
[]
[null,"Reported Problem Description:"]
[]
[]
[]
[null,"Product Information"]
[null,"CDBS Part Number:",null,null,null,null,null,null,null,null,null,null,null,"Part Description: "]
[]
[null,"CDBS Rev Level:",null,null,null,null,null,null,null,null,null,null,null,"Customer Part Number: "]
[]
[null,"Rejected Quantity:",null,null,null,null,null,null,null,null,null,null,null,"Rejection Reason: "]
[]
[null,"Additional Information:  "]
[]
[]
[]
[null,"Customer Information"]
[null,"Customer Name:",null,null,null,null,null,null,null,null,null,null,null,null,"Customer Contact:"]
[]
[null,"Customer Contact Email:",null,null,null,null,null,null,null,null,null,null,null,null,"Phone Number:"]
[]
[null,"D0: Customer Reported Problem"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"Date Reported"]
[null,"Problem Reported"]
[]
[]
[null,"Initial Containment"]
[]
[]
[]
[null,"D1 Section: Team"]
[null,"Use a Team Approach: The Team members names and contact info should be listed here."]
[null,"Champion:",null,null,null,null,null,null,null,null,null,null,null,"Team Leader:"]
[]
[null,"Team Members"]
[]
[]
[null,"D2: Problem Statement and Description"]
[null,"Problem Statement: \"What is wrong with what?\""]
[]
[]
[]
[null,"Problem Description: WHAT is the problem in comparison to a conforming part? WHY is it a problem? Explain the effect. WHEN was the problem discovered? WHERE? BY WHOM? HOW was it detected? HOW MANY defective parts have been detected? Exact quantities detected at the real place (could be by dates, if detected several times)"]
[]
[]
[]
[]
[null,"Please attach or embed pictures and/or drawings of a good part and a bad part - identify defect zone(s) with a red circle. Attach or embed object in tab(s)  \"Part Pictures\" or \"Drawings\" as applicable"]
[]
[null,"Are other part numbers affected?"]
[null,"Other Part #s Affected and Part Descriptions"]
[]
[]
["`"]
[null,"D3: Implement and Verify Containment (temporary fix)"]
[null,"Implement containment to control the situation and mitigate further negative effects of the problem. For example: segregation, selection, temporary actions in the process etc. Indicate Storage Location and related quantities for each. Examples: Our Dock (and quantity), In-transit (and quantity), Customer (and quantity), etc. Describe: Who, what, when, where, why and how containment was verified."]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,"CDBS Containment Date"]
[null,"CDBS Containment Action"]
[]
[]
[]
[]
[]
[null,"Sorting results at each step of the flow"]
[]
[]
[]
[]
[]
[null,"What was learned from the sorting?"]
[]
[]
[null,null,null,null,null,null,"Enter as MMM d, yyyy",null,null,null,null,"Clean Point: Date interim containment was completed and conforming product was shipped to customer."]
[null,"Clean Point Date"]
[]
[null,"D4: Root Cause"]
[null,"Identify the possible causes of the problem for both \"Occurrence\" and \"Non detection (Escape)\"."]
[null,"Recommendations: Determine \"True Root Cause\" of the problem using the 5 Why’s. Reproduce the defect to confirm \"True Root Cause\"."]
[null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Root Cause Completion Date:"]
[]
[null,"Root Cause - Occurrence:",null,null,null,null,null,null,null,null,null,null,null,"Root Cause - Non detection (Escape):"]
[]
[]
[]
[]
[]
[null,"D5: Choose and Verify Permanent Corrections"]
[null,"Develop Permanent Solution(s) that address each Root Cause. Verify and test the Permanent Solution(s). Describe: Who, what, when, where, why and how the \"Permanent Corrective Action\" was verified."]
[]
[null,"Permanent Corrective Action - Occurrence:",null,null,null,null,null,null,null,null,null,null,null,"Permanent Corrective Action - Non detection (Escape) :"]
[]
[]
[]
[]
[]
[null,"Prevention Questions",null,null,null,null,null,null,"Yes or No",null,null,null,null,"Comments (Required if \"No\")"]
[null,"Does this action require an update to an applicable DFMEA?",null,null,null,null,null,null,">>"]
[]
[null,"Does this action require an update to an applicable Process Flow Chart?",null,null,null,null,null,null,">>"]
[]
[null,"Does this action require an update to an applicable PFMEA?",null,null,null,null,null,null,">>"]
[]
[null,"Does this action require an update to an applicable Control Plan?",null,null,null,null,null,null,">>"]
[]
[null,"Does this action require an update to an applicable Work Instructions?",null,null,null,null,null,null,">>"]
[]
[null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"PCA Selection Date"]
[]
[null,"D6: Implement and Validate Corrective Actions"]
[null,"Validate Permanent Corrective Action / Solution(s) - prove that the chosen solution is effective."]
[null,"Provide real data from the shop floor/field proving that the problem has disappeared"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Implemented Corrective Action",null,null,null,null,null,null,null,null,null,null,null,"PCA Implemented on"]
[]
[]
[]
[]
[]
[null,"D7: Preventive Actions"]
[null,"Prevent Recurrence: Action to prevent recurrence of the problem at the problem site and across the organization"]
[]
[]
[]
[]
[]
[null,"Consider the following in the above description for Prevention Actions and in Systemic Prevention Recommendations below:\nIdentify Document(s) Updated : i.e. PFMEA, control plan, work instructions, maintenance plan, procedures, etc., Describe Who, What, When, Where, Why and How the document(s) were updated."]
[null,"Systemic Prevention Recommendations"]
[]
[]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Responsibility:",null,null,null,null,null,null,null,null,null,null,null,"Date Implemented:"]
[]
[null,"Holistic View/Generalization (Can this problem occur on similar product and/or similar line?)"]
[]
[]
[]
[]
[]
[null,"D8: Team/ Individual Recognition & Approval"]
[null,"Recognize Contributions - Opportunity to reinforce the 8D Process"]
[]
[null,"Team Recognition"]
[]
[]
[]
[null,null,null,null,null,"Enter as MMM d, yyyy"]
[null,"Completion Date:"]

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[null,null,"Action Plan Summary"]
[null,null,"Tracking #:","Champion:","G"," - Complete"]
[null,null,null,null,"Y"," - Needs Attention"]
["Subject:",null,"Start Date:","Updated:","R"," - Needs Urgent Attention"]
[]
["Number","Issue / Action Item","Responsible","Target Completion Date","Status","Action Status / Results"]

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["QUALITY ALERT"]
["Tracking No:",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Date Initiated:"]
[]
["Part No/Family Affected:",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Date expires:"]
[]
["Customer:",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Issued by:"]
[]
["Concern Description"]
[]
[]
["Good Part",null,null,null,null,null,null,null,null,null,null,null,null,null,"Bad Part"]
["Picture, sketch or description",null,null,null,null,null,null,null,null,null,null,null,null,null,"Picture, sketch or description"]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
[]
["CONTAINMENT REQUIREMENTS"]
["NO.",null,"LOCATION AND/OR PROCESS POINT",null,null,null,null,null,"DESCRIPTION OF SPECIAL ACTIONS",null,null,null,null,null,null,null,null,null,null,null,"START DATE/TIME",null,null,"RESP."]

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["CONTAINMENT CHART"]
["Tracking No."]
["Date Initiated"]
["Please follow the quality alert for containment criteria"]
[]
[]
[]
["LOCATION","RESPONSIBILITY","DATE"]
[null,null,"SHIFT"]
["@ Customer ",null,"Inspected"]
[null,null,"Rejected"]
["In transit to Customer",null,"Inspected"]
[null,null,"Rejected"]
["Supplier",null,"Inspected"]
[null,null,"Rejected"]
["In transit from supplier",null,"Inspected"]
[null,null,"Rejected"]
["In plant location 1",null,"Inspected"]
[null,null,"Rejected"]
["In plant location 2",null,"Inspected"]
[null,null,"Rejected"]
["In plant location 3",null,"Inspected"]
[null,null,"Rejected"]
["In plant location 4",null,"Inspected"]
[null,null,"Rejected"]

{"sheet":"5-why","index":6,"n_rows":34,"n_cols":4,"rows_kept":34,"cut":false,"hidden":false,"merged":[[0,0,0,4],[3,1,3,4]]}
["5-WHY ANALYSIS"]
[]
[]
["Problem Statement:"]
[]
[]
["\n                    Why\n\nBecause the"]
[null,"\n                    Why\n\nBecause the"]
[null,null,"\n                    Why\n\nBecause the"]
[null,null,null,"\n                    Why\n\nBecause the"]
[]
["Predict  - Why did the planning process not predict the nonconformance?"]
[]
[]
["\n                    Why\n\nBecause the"]
[null,"\n                    Why\n\nBecause the"]
[null,null,"\n                    Why\n\nBecause the"]
[null,null,null,"\n                    Why\n\nBecause the"]
[]
["Prevent  - Why did the manufacturing process not prevent the nonconformance?"]
[]
[]
["\n                    Why\n\nBecause the"]
[null,"\n                    Why\n\nBecause the"]
[null,null,"\n                    Why\n\nBecause the"]
[null,null,null,"\n                    Why\n\nBecause the"]
[]
["Protect  - Why did the quality process not protect from the nonconformance?"]
[]
[]
["\n                    Why\n\nBecause the"]
[null,"\n                    Why\n\nBecause the"]
[null,null,"\n                    Why\n\nBecause the"]
[null,null,null,"\n                    Why\n\nBecause the"]

{"sheet":"Is-Is Not","index":7,"n_rows":38,"n_cols":11,"rows_kept":38,"cut":false,"hidden":false,"merged":[[4,2,4,8],[6,2,8,8]]}
[]
[]
[]
[]
["Problem Statement:"]
[]
["Problem Description:"]
["Last Updated:"]
[]
[null,null,"Is",null,"Is Not",null,"Get Information",null,"Differences",null,"Changes"]
[]
["WHAT"]
["What object has defect? (part / family name)"]
["What object has defect (part number)"]
["What portion of the overall object has the defect (specific component if you are describing a large system or assembly))"]
["What deviation against what spec."]
[]
["WHERE"]
["Where the concern is on the object (be specific - LH/RH, inside/Outside, top/bottom, front/rear, location, which end, scatter or concentration diagram)"]
["Where is the concern on the vehicle? (LH/RH, front/rear, side to side, top/bottom, "]
["At what place in the process the defect is first identified? (exact location in their process - exact process step)"]
["Where seen? - (specific location)"]
["Where seen - geographical location - please be as specific as possible"]
[]
["WHEN"]
["When was the problem initially reported? (date, time)"]
["When was the problem first experienced / observed (date operator, machine)"]
["When else this problem was seen (if multiple occurrence, then attach a detailed spreadsheet in the workbook and narrate book-ends here)"]
[]
["When in the lifecycle the problem has occurred? (years in service, mileage, etc."]
[]
[]
["HOW BIG"]
["Describe size of the problem on an individual component) - magnitude, size, spread (how much of each part affected), severity, penetration, etc. - If data are not 100% factual, actions are to be defined to get facts)"]
["Number of problems on each part or individual assembly "]
["Number of problem on each individual customer assemblies"]
["Total number of components affected"]
["% of product or group affected"]

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[]
[null,"PROBLEM SOLVING WORKSHEET",null,null,null,null,null,null,null,null,null,null,"Probability",null,null,"PROBLEM SOLVING WORKSHEET"]
[null,"List Change How Theories",null,null,null,null,null,null,null,null,null,null,null,null,null,"Trial Run of Possible Causes"]
[null,"difference or change statement (fact)+ how (engineering rationale) = problem statement",null,null,null,null,null,null,null,null,null,null,null,null,null,"Is Statement",null,null,"Theory \"A\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"B\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"C\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"D\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"E\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"F\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"G\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"H\" explains the \"Is\" statement?\nTrue or False",null,null,"Theory \"I\" explains the \"Is\" statement?\nTrue or False"]
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[null,"B",null,null,null,null,null,null,null,null,null,null,{"$f":"W32","v":0},null,null,2,null,null,{"$f":"IF(AND($C$5>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$5,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$6>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$6,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$7>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$7,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$8>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$8,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$9>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$9,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$10>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$10,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$11>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$11,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$12>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$12,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "},null,null,{"$f":"IF(AND($C$13>0,$Q6>0),CONCATENATE(\"Is it possible that the theory of \",\" [ \",$C$13,\" ] explain why we see the problem in \",\" [ \",$Q6,\" ]\"),\"  \")","v":"  "}]
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["Quality Tools"]
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[null,null,null,null,null,"Cause and Effect Diagram"]
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[null,"This template illustrates a Cause and Effect Diagram, also called a Fishbone or Ishikawa Diagram.  A detailed discussion of Cause and Effect Diagrams can be found at www.ASQ.org",null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
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[null,"Learn About C and E Diagrams"]
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[null,"Instructions"]
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[null,"•","Enter the Problem Statement in box provided.  ",null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
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[]
[null,"•","Brainstorm the major categories of the problem.  Generic headings are provided.",null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Problem Statement"]
[]
[null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," "]
[null,"•","Write the categories of causes as branches from the main arrow."]
[]
[]
[]
[null,"Learn More",null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[null,"To learn more about other quality tools, visit the ASQ Learn About Quality web site."]
[null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,"Learn About Quality",null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," ",null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null," "]
[]
[]
[null,null,null,null,null,null,"Environment",null,null,null,null,null,null,null,null,null,null,null,null,"Manpower",null,null,null,null,null,null,null,null,null,null,null,null,"Machine"]

{"sheet":"Human Error Evaluation","index":10,"n_rows":36,"n_cols":7,"rows_kept":36,"cut":false,"hidden":false,"merged":[[25,6,28,6],[0,0,0,6],[1,0,1,6],[6,4,9,4],[6,6,9,6],[13,2,15,2],[18,0,20,0],[18,2,20,2],[31,2,33,2],[23,2,28,2],[25,0,28,0],[25,1,28,1],[25,3,28,3],[25,5,28,5]]}
["DETERMINING SYSTEM INADEQUACY "]
["RESPONSIBLE FOR HUMAN ERROR"]
[]
[]
[null,null,"Was support provided to perform task?","No","SUPPORT FAILED"]
[null,null,"Personnel",null,"No"]
[null,null,"Equipment",null,"Was type / capability / amount / condition of support provided sufficient to correctly perform the task?",null,"Support not responsible"]
[null,null,"Material","Yes",null,"Yes"]
[null,null,"Supplies"]
[null,null,"Services / facilities"]
[]
[]
[]
[null,null,"Do standards / procedures exist for the task?","No","STANDARD FAILED"]
[null,null,null,null,"No"]
[null,null,null,"Yes","Are they clear / practical","Yes","Standards / procedures not responsible"]
[]
[]
["HUMAN ERROR",null,"Did individual receive training on how to perform the task?","No","TRAINING FAILED"]
[null,null,null,null,"No"]
[null,null,null,"Yes","Was training correct, complete, and sufficient for performance to standard?","Yes","Training not responsible"]
[]
[]
[null,null,"Did leader(s) enforce standards?","No","LEADER FAILED"]
[null,null,null,null,"No"]
[null,null,null,"Yes","Did Leader(s):","Yes","Leader not responsible"]
[null,null,null,null,"Make on-the spot corrections?"]
[null,null,null,null,"Emphasize by the book examples and opportunities?"]
[null,null,null,null,"Take action when appropriate?"]
[]
[]
[null,null,"Did individual know standards and was he trained on standards?",null,"INDIVIDUAL FAILED"]
[null,null,null,null,"Yes"]
[null,null,null,"Yes","Did individual elect not to follow the standard (self-discipline)? (Attitude, haste, overconfidence, self-induced fatigue)","No","Individual not responsible"]
[]
[null,null,"No"]

{"sheet":"3 x 5","index":11,"n_rows":30,"n_cols":21,"rows_kept":30,"cut":false,"hidden":false,"merged":[[19,0,20,2],[25,0,26,2],[0,0,0,7],[1,2,1,7],[2,8,5,10],[3,2,3,7],[7,0,8,2],[13,0,14,2]]}
["        3 x 5 Worksheet"]
[]
[null,null,null,null,null,null,null,null,"Use this Macro Button to update the Read-Across Matrix."]
[]
[]
[]
[null,null,null,null,"5 Whys","Corrective Action","Owner","Due Date"]
["Why did the planning process not predict the non-conformance?",null,null,"P1",null,null,null,null,null,null,null,null,null,null,null,null,null,"Loose components were not identified as core function for this customer."]
[null,null,null,"P2",null,null,null,null,null,null,null,null,null,null,null,null,null,"During wheel manufacturing transfer from York facility to CMC, the APQP did not identify shipment of loose components."]
[null,null,null,"P3",null,null,null,null,null,null,null,null,null,null,null,null,null,"PFMEA transferred did not identify the labelling of loose components as a failure mode."]
[null,null,null,"P4",null,null,null,null,null,null,null,null,null,null,null,null,null,"No prior issues identified through CMC."]
[null,null,null,"P5"]
[null,null,null,"P-RC",null,null,null,null,null,null,null,null,null,null,null,null,null,"PFMEA did not address loose component labelling and APQP checklist did not identify labelling.","Update PFMEA and APQP checklist ","L. Hendricks ","2004-06-01"]
["Why did the manufacturing process not prevent the non-conformance? ",null,null,"M1",null,null,null,null,null,null,null,null,null,null,null,null,null,"Operator was picking/labelling multiple part numbers on individual skids and consolidating on common skid."]
[null,null,null,"M2",null,null,null,null,null,null,null,null,null,null,null,null,null,"No established process for picking/labelling loose components."]
[null,null,null,"M3",null,null,null,null,null,null,null,null,null,null,null,null,null,"No work instructions for individual labelling of loose components were in place."]
[null,null,null,"M4",null,null,null,null,null,null,null,null,null,null,null,null,null,"Process Control Plan did not identify labelling."]
[null,null,null,"M5"]
[null,null,null,"M-RC",null,null,null,null,null,null,null,null,null,null,null,null,null,"Control Plan did not identify loose component labelling and no process established.","Update control plans to include labeling","D. Seitz","2004-06-01"]
["Why did the quality process not protect from the non-conformance?",null,null,"Q1",null,null,null,null,null,null,null,null,null,null,null,null,null,"Quality process did not have audits in place to verify loose component labelling."]
[null,null,null,"Q2",null,null,null,null,null,null,null,null,null,null,null,null,null,"No process in place to audit for loose component labelling.","Develop audit plan for labeling of loose components","D. Seitz","2004-06-01"]
[null,null,null,"Q3"]
[null,null,null,"Q4"]
[null,null,null,"Q5"]
[null,null,null,"Q-RC"]
["What are the key findings based on this quality issue and the above 5 Why analysis?",null,null,"K1",null,null,null,null,null,null,null,null,null,null,null,null,null,"No work instructions for individual labelling for loose components was identified.","Develop work instructions for the labeling of loose components or modify current WI.","J. Zike","2004-06-01"]
[null,null,null,"K2",null,null,null,null,null,null,null,null,null,null,null,null,null,"PFMEA did not address loose component labelling and APQP checklist did not identify labelling.","Update PFMEA and APQP checklist ","L. Hendricks ","2004-06-01"]
[null,null,null,"K3",null,null,null,null,null,null,null,null,null,null,null,null,null,"Control Plan did not identify loose component labelling and no process established.","Update control plans to include labeling","D. Seitz","2004-06-01"]
[null,null,null,"K4"]
[null,null,null,"K5"]

{"sheet":"Read-Across Matrix","index":12,"n_rows":24,"n_cols":12,"rows_kept":24,"cut":false,"hidden":false,"merged":[[0,0,0,11],[7,13,11,13],[8,0,9,0],[8,3,10,3],[8,12,12,12],[10,0,12,0],[11,3,12,3],[12,13,16,13],[13,0,14,0],[13,3,14,3],[13,12,17,12],[15,0,17,0],[15,3,17,3],[17,13,21,13],[18,3,19,3],[18,12,22,12],[19,0,22,0],[20,3,22,3],[22,13,24,13],[23,0,25,0],[23,11,25,11],[23,12,25,12],[27,1,27,2],[28,1,28,2],[23,3,24,3],[23,4,25,4],[23,5,25,5],[23,6,25,6],[23,7,25,7],[23,8,25,8],[29,1,29,2],[30,1,30,2],[31,1,31,2],[32,1,32,2],[23,9,25,9],[23,10,25,10]]}
["                3 x 5 Matrix & Read Across"]
["CDBS Division",null,null,"8D Tracking No. ",null,"O","Original Product Line and Location"]
["CDBS Location",null,null,"Date Opened: ",null,"X","Product Line and Location with Similar Process"]
["CDBS Product",null,null,"Date Last Updated: ",null,"N/A ","Not Applicable"]
[null,null,null,null,null,null,"Complete and 3rd party / Verified"]
[null,null,null,null,null,null,"Complete & Supplier Verified Only"]
[null,null,null,null,null,null,"Not Completed"]
[null,null,"Systemic Issue                     5 Why?","Systemic                             Root Cause (RC) ","Systemic Corrective Actions","Champion","Due Date","Within Plant","Plant 1","Plant 2","Plant 3","Plant 4"]
["PREDICT"]
[]
["Why did the planning process not predict the nonconformance?"]
[null,null,null,"Document Verification/ Validation"]
[]
["PREVENT"]
[]
["Why did the manufacturing process not prevent the nonconformance?",null,null,"Document Verification/ Validation"]
[]
[]
["PROTECT"]
["Why did the quality process not protect the customer from the non-conformance"]
[null,null,null,"Document Verification/ Validation"]
[]
[]
["Key Findings"]

{"sheet":"Revision History","index":13,"n_rows":17,"n_cols":2,"rows_kept":17,"cut":false,"hidden":false,"merged":[]}
["Date","Change"]
["2009-05-22","Minor - Added approval signature lines."]
["2010-05-28","Annual Review - no changes made"]
["2011-05-04","Minor -  Updated company logo onto document"]
["2011-07-11","Revised -  Added tools (fishbone diagram, human error evaluation sheet, etc) to provide additional tools for problem solving. Added in-depth descriptions. Format changes were incorporated to have uniform format for content to improve presentation for printed version. "]
["2012-11-19","Owner Change -  Changed content owner from David Crockett to Melissa Syerson."]
["2013-11-23","Owner change -  Changed content owner from Melissa Syerson to Chuck Smith.  "]
["2015-03-13","Annual Review -  No changes. "]
["2015-10-20","Content owner change -  content owner changed to Randy Paul"]
["2017-03-07","Annual Review -  No changes made."]
["2018-07-25","Annual Review -  No Changes"]
["2019-05-10","Annual Review, No Changes"]
["2020-06-08","Administrative -  Content owner title change."]
["2021-09-10","Annual Review no Changes"]
["2022-12-01","Administrative change - updated content owner to Global Quality Systems and approver to Juan Romero."]
["2023-11-28","Annual review; no changes"]
["2024-09-26","Administrative change - updated form to match forms in Reliance; updated logos on all tabs; updated IMDS information to follow recent purchasing documents on IMDS information."]

{"sheet":"Sheet1","index":14,"n_rows":0,"n_cols":0,"rows_kept":0,"cut":false,"hidden":false,"merged":[]}